RETURNS
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Due to the nature of our products being customized, we do not offer any returns under any circumstances.
You can always contact us for any return questions at concaveslimited@gmail.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. You have 14 business days to report any damages to our support team.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Refunds
You have 14 business days to report any problems with your order to receive a full or partial refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at concaveslimited@gmail.com.